Youthline Academy
Available courses
The Certificate in Mental Health First Aid teaches you how to support someone who has come to you in distress. The Certificate has 6 sub-courses. The 3 complusory courses are: Mental Health First Aid teaching how to support someone in distress; Mental Health & Hauora introduces a beginning understanding of mental health, hauora and trauma informed care; and Professional Role teaches how to stay in an effective helping role. The 3 bonus optional courses are: Mental Health & Hauora Toolbox which is a library of mental health tools; Cultural Safety teaches how to work with people from another culture; and Working with Māori. It's estimated completion time is 6 hours for the basics with a further 13 hours of optional courses.
This Certificate in Mental Health Coaching teaches you how to mentor someone and have them focus on their future and build strengths. We've included a library of mental health and wellbeing tools that you can teach them. This Certificate has 10 sub-courses; Mental Health Coaching, Mental Health & Hauora, Mental Health Toolbox, Resources & Referrals, Professional Role, Crisis Conversations, Engagement, Strengths-based Approach, Working with Māori and Cultural Safety. Its estimated completion time is 20-30 hours.
Gain the counselling skills to help others. This course teaches you exactly what to do and how to do it, and why. The Certificate has 11 sub-courses. These are: Counselling overview - brief introduction to counselling and the counselling process Engaging - covers how to develop a theraputic relationship Person-centred counselling - the core counselling approach Strengths-based approach - how to build people's strengths and focus on the future Mental Health Toolbox - a collection of the best theraputic and wellbeing tools Resources, Referrals & Closing - online resources, referral databases and how to finish Professional Role & Self Care - how stay in role, abide by a Code of Ethics and look after yourself Crisis Conversations - working with suicidal ideation, child protection, harm to others and self-harm Mental Health & Wellbeing - the mental health system, trauma, depression and anxiety screening Cultural Safety - how to work safely with people different from yourself Working with Māori - introduction to The Treaty, pronunciation, and tikanga. Estimated course time 36 hours.
This short course teaches how to facilitate a workshop. You'll learn presentation skills, how to set up a workshop, how to teach skills, lead discussions and run activities.Estimated Completion Time: 1 - 2 Hours
This course to teach you how to support someone who has come to you in distress, where you are the first responder.It teaches how to provide some TLC - Thank, Listen & Connect. That's calming the person, actively listen and how to connect with help. This is a youth-friendly adaption of the World Health Organization's psychological first aid. Estimated Completion Time: 2 Hours
This course outlines online resources that you can share with your young person. It introduces recommended online wellbeing tools. It shows you where to find services that match your particular person's needs. It also shows where to refer someone for professional mental health support. The course has little content but you'll need to spend a lot of time looking at and trying out the resources. Estimated Completion Time: 3 Hours.
This course shows how to support someone using a person-centred counselling approach. It's introduces the core qualities of a counsellor and unconditional positive regard. You'll learn how to: put a person at ease; identify, reflect and express feelings, validate; demonstrate exemplary empathy and help them clarify their situation. Estimated Completion Time: 3 - 4 Hours
This course shows how to engage with a person right from the start and build an effective working relationship. You'll learn the qualities of effective supporters, how to connect, explore their topic, stay present, actively listen, show your understanding and empathy, and focus on their concerns. It also covers how to cope with difficult clients and how to finish the conversation. Estimated Completion Time: 3 - 4 Hours
This course shows how to focus on building someone's strengths instead of focusing on them as someone with issues. You'll learn how to focus on their preferred future, discover their strengths, and how they can apply these to their situation. These practical skills are adapted from solutions-focused counselling. Estimated Completion Time: 3 - 5 Hours.
This course shows how to support people in crisis situations such as suicide, child abuse, and self harm. It has brief guidelines for volunteers about handling disclosures and when to escalate or report to your coordinator, and how to make a safety plan. Counsellors also learn how to assess for intent, how to support and how to intervene if needed. Estimated Completion Time: 2 - 6 Hours.
This course introduces how to stay in an effective helping role when supporting others and how to look after yourself as a helper. You'll learn how to apply a code of ethics and the need for supervision. It provides a guidelines for dealing with disclosures of harm and abuse. Finally it outlines how to look after yourself in your helping role. Estimated Completion Time: 2 Hours
This beginners course introduces some basic skills for working with Māori. You'll learn pronunciation of common Te Reo words, marae protocol as manuhiri (guest), a waiata, karakia, saying a very simple mihi, plus apply the Treaty of Waitangi to your practice. Estimated Completion Time: 3 - 4 Hours
This course teaches the best Acceptance and Commitment Therapy and Dialectical Behavior Therapy wellbeing tools. Treat this course as a toolbox or library of strategies. It starts with the science behind the tools. It's holistic approach covers spirit & strengths, mental & emotional, interpersonal and physical. Plus a section on handling heavy emotions. Estimated Completion Time: 4-7 Hours
This short course teaches how to support someone from a different culture. You'll learn to recognise that what works for your culture may not for another and how to adapt your practice. It aslo teaches how to work with our Rainbow Young People. Estimated Completion Time: 1 - 2 Hours
This course introduces wellbeing, mental health, trauma, mental illness and how the mental health system works. It teaches how to support others using trauma informed care. You'll learn about depression and anxiety and administer basic screening tools. Estimated Completion Time: 3 hours
This course covers 5 topics; Peer Support introduces making a supportive community, Social Isolation teaches how to include and chat with others, Bullying teaches how to intervene, Wellbeing Events teaches how to run activities and the Facilitating Trainings subcourse teaches how to present and run a workshop. Estimated Completion Time: 3 Hours.